On-Site Field Service Engineer - Hands-On Tech & Travel

Hw3 Llc; California; On-site; USD 70,000 - 100,000; Full time

Job summary

Hw3 Llc is seeking two Field Service Engineers in California to join a hands-on, customer-facing team. You will install, service and troubleshoot equipment at customer sites, perform maintenance, and support customers across the US.

The role requires strong diagnostic skills, practical field experience, and the ability to travel extensively within the United States. You will document service activities and coordinate with internal teams to ensure safe, reliable operation of equipment and systems.

Qualifications

• Previous experience in a Field Service Engineer, Service Engineer, Field Technician or similar technical position.
• Practical experience with equipment installation, maintenance, repair and troubleshooting.
• Strong mechanical, electrical, electronic or technical diagnostic skills relevant to your background.
• Ability to work independently and resolve technical problems in customer-facing environments.
• Good communication, organization and customer-service skills.
• A relevant technical qualification, engineering degree or equivalent practical experience.
• Willingness and ability to travel extensively within the United States.

Responsibilities

• Carry out installation, servicing, maintenance and commissioning activities at customer sites.
• Diagnose technical faults and implement effective corrective solutions.
• Perform preventative and reactive maintenance on equipment and systems.
• Investigate equipment issues, identify root causes and recommend improvements.
• Provide technical assistance and support to customers in the field.
• Conduct equipment inspections, testing and performance checks.
• Maintain accurate service records, reports and technical documentation.
• Communicate effectively with customers and internal technical teams.
• Manage service assignments and priortiuze work to meet customer requirements.
• Follow relevant safety procedures and technical standards.

Skills

Field Service Experience

Troubleshooting

Customer Communication

Independence / Self-starter

Education

Technical qualification or engineering degree

Job description

Hw3 Llc is seeking two Field Service Engineers in California to join a hands-on, customer-facing team. You will install, service and troubleshoot equipment at customer sites, perform maintenance, and support customers across the US.

The role requires strong diagnostic skills, practical field experience, and the ability to travel extensively within the United States. You will document service activities and coordinate with internal teams to ensure safe, reliable operation of equipment and systems.