On-Site Field Service Engineer: Expert Diagnostics & Repairs

Group CBS, Inc.; Des Moines, Northern (IA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Group CBS, Inc. seeks a Field Service Engineer to deliver on-site technical support, preventive maintenance, and repairs at customer locations. You will diagnose complex issues, perform diagnostics, and implement solutions to ensure reliable operation of equipment.

The role involves traveling to customer sites for installation, commissioning, and training, while maintaining professional customer interactions and accurate documentation of service activities.

Qualifications

• Bachelor's degree in Engineering or equivalent experience; master's preferred.
• Strong diagnostic and problem-solving abilities for mechanical, electrical, and electronic systems.
• Excellent communication and interpersonal skills for customer interactions.
• Adaptability to work independently or in teams with multiple priorities.
• Commitment to continuous learning and staying updated on industry trends.

Responsibilities

• Perform preventive maintenance, troubleshooting, and repairs on equipment and systems.
• Travel to customer sites to provide on-site support, installation, commissioning, and training.
• Document service activities and hours worked using service reports and work orders.
• Provide clear service findings and recommendations to customers and internal teams.
• Identify opportunities for upselling or cross-selling products or maintenance contracts.

Skills

Technical aptitude

Problem solving

Communication skills

Adaptability

Attention to detail

Continuous learning

Education

Bachelor's degree in Engineering (Mechanical, Electrical, or related field)

Master's degree may be preferred

Tools

Diagnostic tools

Test equipment

Software applications

Job description

Group CBS, Inc. seeks a Field Service Engineer to deliver on-site technical support, preventive maintenance, and repairs at customer locations. You will diagnose complex issues, perform diagnostics, and implement solutions to ensure reliable operation of equipment.

The role involves traveling to customer sites for installation, commissioning, and training, while maintaining professional customer interactions and accurate documentation of service activities.