On-Site Field Service Engineer: Troubleshooting & Maintenance

Group-CBS; Des Moines (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Group-CBS is seeking a Field Service Engineer to deliver on-site maintenance, diagnostics, and repair services for customer equipment in Des Moines, IA. You will diagnose issues, perform preventive maintenance, and ensure equipment operates with minimal downtime.

Travel to customer sites, install and commission equipment, train users, and document service activities. Excellent communication and problem-solving skills are essential to build trusted relationships and drive service excellence.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or related field.
• Experience in field service, equipment maintenance, or related technical field.
• Strong diagnostic and repair skills for mechanical, electrical, and electronic systems.
• Excellent communication with customers.

Responsibilities

• Perform preventive maintenance, troubleshooting, and repairs on equipment at customer sites.
• Diagnose problems, identify root causes, and implement solutions to ensure reliability.
• Travel to customer sites for on-site support, installation, commissioning, and training.
• Document service activities and provide detailed reports to customers and internal teams.
• Build relationships with customers and identify upsell opportunities.

Skills

Technical aptitude

Problem solving

Communication skills

Adaptability

Teamwork

Education

Bachelor's degree in Engineering

Tools

Test equipment

Diagnostics software

Job description

Group-CBS is seeking a Field Service Engineer to deliver on-site maintenance, diagnostics, and repair services for customer equipment in Des Moines, IA. You will diagnose issues, perform preventive maintenance, and ensure equipment operates with minimal downtime.

Travel to customer sites, install and commission equipment, train users, and document service activities. Excellent communication and problem-solving skills are essential to build trusted relationships and drive service excellence.