Field Service Engineer: On-Site Diagnostics & Training

NOV; Midland (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

NOV is seeking a field service professional to deliver high-quality customer service for product maintenance and repair in the field and at customer locations. You will support daily field operations, ensuring safe operation and optimal equipment performance while guiding customers through testing, calibration and problem resolution.

The role involves traveling to customer sites, inspecting and commissioning equipment, performing software and hardware upgrades, and providing training on safe and

Qualifications

• High school diploma or equivalent. Technical degree or vocational training preferred.
• Two years of field service experience in ESP systems is preferred.
• Experience in artificial lift is preferred.

Responsibilities

• Interface with relevant departments to understand NOV products and safe operation, testing, calibration and timely problem resolution.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on NOV products.
• Perform field upgrades of software and hardware and train customers on proper operation of the system.
• Conduct preventative maintenance to minimize downtime and optimize system performance.
• Communicate field failures and feedback to appropriate departments.

Skills

Field service

Troubleshooting

Customer service

Communication

Safety culture

Independent worker

Travel to sites

Education

High school diploma or equivalent

Technical degree or vocational training

Two years field service experience in ESP systems

Experience in artificial lift

Tools

Test equipment

Calibration tools

Job description

NOV is seeking a field service professional to deliver high-quality customer service for product maintenance and repair in the field and at customer locations. You will support daily field operations, ensuring safe operation and optimal equipment performance while guiding customers through testing, calibration and problem resolution.

The role involves traveling to customer sites, inspecting and commissioning equipment, performing software and hardware upgrades, and providing training on safe and