Field Service Technician: Onsite Diagnostics & Repair

DistributionNOW; Midland (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Salary

401(k)/ Retirement savings

Comprehensive Benefits

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DistributionNOW is seeking a Service Technician to deliver on-site service, support, and field-visit execution. You will manage installations, repairs, and maintenance while diagnosing technical issues and producing detailed service reports to ensure customer satisfaction.

Applicants need a high school diploma, strong communication skills, and the ability to use field automation systems. Flexibility with shifts and travel is required.

Qualifications

• High School diploma or equivalent.
• Excellent interpersonal and written communication.
• Able to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and adapt to changing schedules.
• Familiarity with mobile tools and applications.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage on-site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle safely and use field automation systems.
• Follow all company procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make recommendations within capabilities.
• Build positive relationship with customers.

Skills

Interpersonal skills

Troubleshooting

Field service

Documentation

Vehicle operation

Mobile tools

Education

High School diploma or equivalent

Tools

Field automation systems

Mobile tools

Job description

DistributionNOW is seeking a Service Technician to deliver on-site service, support, and field-visit execution. You will manage installations, repairs, and maintenance while diagnosing technical issues and producing detailed service reports to ensure customer satisfaction.

Applicants need a high school diploma, strong communication skills, and the ability to use field automation systems. Flexibility with shifts and travel is required.