Onsite Field Service Technician | NETA Certified

Group CBS, Inc.; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Group CBS, Inc. is seeking a Field Service Technician (NETA II, III, or IV certified) to provide on-site technical support, maintenance, and repair services at customer locations. The role includes diagnostics, repairs, installation, and training to ensure equipment operates reliably.

The ideal candidate will perform preventive maintenance, diagnose root causes, and communicate findings clearly to customers and internal stakeholders while upholding safety and quality standards.

Qualifications

• Strong mechanical aptitude and ability to read schematics and blueprints.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Attention to detail and accuracy in completing service tasks.
• Adaptability to work independently or as part of a team.

Responsibilities

• Perform preventive maintenance, troubleshooting, and repairs on equipment to minimize downtime.
• Diagnose problems, identify root causes, and implement solutions for reliable performance.
• Travel to customer sites to provide on-site support, installation, and commissioning.
• Maintain professional communication with customers and document service requests.
• Submit detailed service reports and recommendations to customers and internal teams.

Skills

Mechanical aptitude

Electrical troubleshooting

Hydraulic systems

Diagnostic tools

Customer communication

Reading schematics

Education

High school diploma

Technical certification

Associate degree preferred

Tools

Hand tools

Diagnostic instruments

Power tools

Job description

Group CBS, Inc. is seeking a Field Service Technician (NETA II, III, or IV certified) to provide on-site technical support, maintenance, and repair services at customer locations. The role includes diagnostics, repairs, installation, and training to ensure equipment operates reliably.

The ideal candidate will perform preventive maintenance, diagnose root causes, and communicate findings clearly to customers and internal stakeholders while upholding safety and quality standards.