On-Site Field Service Engineer: Diagnostics & Repairs

Group CBS; Des Moines (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Group CBS is seeking a Field Service Engineer to provide technical support, maintenance, and repair services at customer sites. You will diagnose complex issues, perform diagnostics, and implement solutions to ensure equipment operates reliably.

You will travel to client locations, install and commission equipment, and train users while maintaining detailed service documentation and communicating findings to stakeholders.

Qualifications

• Strong technical aptitude for diagnosing complex systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail in documenting service activities and reports.
• Commitment to continuous learning and safety practices.

Responsibilities

• Perform preventive maintenance, troubleshooting, and repairs on equipment across mechanical, electrical, and electronic systems.
• Diagnose problems, identify root causes, and implement solutions.
• Travel to customer sites for on-site support, installation, and training.
• Interact professionally with customers and address service requests promptly.
• Analyze performance data and conduct diagnostic tests to resolve issues.

Skills

Technical troubleshooting

Customer interaction

Documentation

Time management

Education

Bachelor's degree in engineering

Master's degree preferred

Tools

Diagnostic tools

Test equipment

Software diagnostics

Job description

Group CBS is seeking a Field Service Engineer to provide technical support, maintenance, and repair services at customer sites. You will diagnose complex issues, perform diagnostics, and implement solutions to ensure equipment operates reliably.

You will travel to client locations, install and commission equipment, and train users while maintaining detailed service documentation and communicating findings to stakeholders.