On-Site Federal AV Technician — VTC & Event Support

SAIC; Arlington (VA); Presencial; USD 40.000 - 80.000; Jornada completa

Descripción de la vacante

SAIC is seeking an experienced Audio Visual Technician to provide AV and video-teleconferencing support for the FDIC. The role demands a self-starter attitude and the ability to deliver high-quality VTC service in a fast-paced federal environment.

Key duties include event coordination, equipment setup, testing, live operation, and problem resolution. Strong knowledge of AV control systems and enterprise conferencing platforms is required, with a willingness to work varied hours on-site in

Formación

• Associate degree or higher in AV/IT or related field; six+ years of related experience.
• 2–4 years of hands-on AV and VTC support experience in a professional setting.
• Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and Zoom.
• Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI).
• Ability to work independently and manage multiple priorities in a fast-paced setting.
• Must be able to obtain and maintain an FDIC Public Trust clearance; must lift up to 50 pounds.
• Flexibility to work varied hours to support scheduled events.

Responsabilidades

• Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting.
• Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure.
• Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner.
• Implement procedures, policies, and technical solutions to address customer AV and VTC challenges.
• Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems.
• Maintain technical documentation including system configurations, SOPs, and equipment inventories.
• Deliver exceptional customer service to FDIC employees and stakeholders at all levels.

Conocimientos

Video conferencing platforms

Troubleshooting

Customer service

Independent work

Multitasking

Educación

Associate degree in AV/IT

Herramientas

Crestron

AMX

Extron

HDMI/HDBaseT/SDI

Descripción del empleo

SAIC is seeking an experienced Audio Visual Technician to provide AV and video-teleconferencing support for the FDIC. The role demands a self-starter attitude and the ability to deliver high-quality VTC service in a fast-paced federal environment.

Key duties include event coordination, equipment setup, testing, live operation, and problem resolution. Strong knowledge of AV control systems and enterprise conferencing platforms is required, with a willingness to work varied hours on-site in