Audio Visual Tech IV

SAIC; Arlington (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

SAIC is seeking an experienced Audio Visual Technician to provide AV and video-teleconferencing support for the FDIC. The role demands a self-starter attitude and the ability to deliver high-quality VTC service in a fast-paced federal environment.

Key duties include event coordination, equipment setup, testing, live operation, and problem resolution. Strong knowledge of AV control systems and enterprise conferencing platforms is required, with a willingness to work varied hours on-site in

Qualifications

• Associate degree or higher in AV/IT or related field; six+ years of related experience.
• 2–4 years of hands-on AV and VTC support experience in a professional setting.
• Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and Zoom.
• Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI).
• Ability to work independently and manage multiple priorities in a fast-paced setting.
• Must be able to obtain and maintain an FDIC Public Trust clearance; must lift up to 50 pounds.
• Flexibility to work varied hours to support scheduled events.

Responsibilities

• Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting.
• Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure.
• Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner.
• Implement procedures, policies, and technical solutions to address customer AV and VTC challenges.
• Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems.
• Maintain technical documentation including system configurations, SOPs, and equipment inventories.
• Deliver exceptional customer service to FDIC employees and stakeholders at all levels.

Skills

Video conferencing platforms

Troubleshooting

Customer service

Independent work

Multitasking

Education

Associate degree in AV/IT

Tools

Crestron

AMX

Extron

HDMI/HDBaseT/SDI

Job description

Job ID 2618719

Location Arlington, VA, US

Date Posted 2026-11-02

Category Information Technology

Subcategory Audio Visual Tech

Schedule Full-Time

Shift Day Job

Travel No

Minimum Clearance Required None

Clearance Level Must Be Able to Obtain Public Trust

Potential for Remote Work ORA_ON_SITE

Description We are seeking an experienced Audio Visual Technician to provide technical support for video-teleconferencing (VTC) and audiovisual events at the Federal Deposit Insurance Corporation (FDIC). The ideal candidate is a self-starter who thrives in a fast-paced environment and is committed to delivering high-quality AV and VTC support to a federal government client.

Key Responsibilities

• Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting
• Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure
• Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner
• Implement procedures, policies, and technical solutions to address customer AV and VTC challenges
• Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems
• Maintain technical documentation including system configurations, SOPs, and equipment inventories
• Deliver exceptional customer service to FDIC employees and stakeholders at all levels

Qualifications

• Associate's degree or higher in Audio Visual Technology, Information Technology, or related field; with six (6) years or more of related experience. Additional experience may be considered in lieu of a degree
• 2–4 years of hands-on AV and VTC technical support experience in a professional environment
• Proficiency with enterprise video conferencing platforms such as Microsoft Teams, Cisco Webex, and/or Zoom
• Working knowledge of AV control systems (Crestron, AMX, Extron) and signal flow (HDMI, HDBaseT, SDI)
• Ability to work independently and manage multiple priorities in a fast-paced setting
• Strong troubleshooting, communication, and customer service skills
• Must be able to obtain and maintain an FDIC Public Trust clearance
• Must be able to lift up to 50 pounds
• Flexibility to work varied hours to support scheduled events as needed

Preferred Qualifications

• Experience supporting AV/VTC in a federal government environment
• CTS, CTS‑I, or CTS‑D certification from AVIXA
• Familiarity with ITSM ticketing systems (e.g., ServiceNow)

Target salary range $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.