Federal AV & VTC Technician – Live Event Support

SAIC; Arlington (VA); Presencial; USD 40.000 - 80.000; Jornada completa

Descripción de la vacante

SAIC seeks an experienced Audio Visual Technician to provide AV and VTC support for FDIC events in Arlington, VA. This role covers setup, operation, testing, and troubleshooting of video conferences, codecs, cameras, displays, and related tech.

You will coordinate event schedules, maintain documentation, and deliver outstanding customer service to FDIC staff. A FDIC Public Trust clearance is required or obtainable; lifting up to 50 lbs and varied hours are expected.

Formación

• Associate's degree or higher in Audio Visual Technology or related field with six+ years of experience.
• 2–4 years of hands-on AV/VTC support in a professional environment.

Responsabilidades

• Provide technical support for AV and VTC events, including scheduling coordination, equipment setup, system testing, live event operation, and troubleshooting.
• Configure, operate, and maintain VTC endpoints, codecs, cameras, displays, and related infrastructure.
• Diagnose and resolve AV and VTC hardware, software, and connectivity issues in a timely manner.
• Implement procedures, policies, and technical solutions to address customer AV and VTC challenges.
• Participate in the installation, commissioning, and hardware upgrades of AV and VTC systems.
• Maintain technical documentation including system configurations, SOPs, and equipment inventories.
• Deliver exceptional customer service to FDIC employees and stakeholders at all levels.

Conocimientos

VTC support

Scheduling coordination

Customer service

Independent work

Troubleshooting

Educación

Associate's degree or higher in AV Technology or related field

Herramientas

Crestron

AMX

Extron

HDMI/HDBaseT/SDI

MS Teams/Webex/Zoom

Descripción del empleo

SAIC seeks an experienced Audio Visual Technician to provide AV and VTC support for FDIC events in Arlington, VA. This role covers setup, operation, testing, and troubleshooting of video conferences, codecs, cameras, displays, and related tech.

You will coordinate event schedules, maintain documentation, and deliver outstanding customer service to FDIC staff. A FDIC Public Trust clearance is required or obtainable; lifting up to 50 lbs and varied hours are expected.