On-Site Facility Manager | Client Relations & Ops

City Wide Facility Solutions; Florida; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Unlimited PTO

Vision insurance

Job summary

City Wide Facility Solutions is seeking an On-Site Manager in Florida to lead client relationships, quality control, and field operations across assigned sites. The role requires frequent travel, strong communication, and a proactive approach to service excellence.

The manager will oversee staffing, scheduling, and billing processes while ensuring contract compliance and performance against Service Level Agreements.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, or related field.
• Minimum 1 year of customer service experience.
• Minimum 1 year of management or supervisory experience.
• Valid driver’s license and reliable transportation.
• Proficiency with CRM systems and Microsoft Office.

Responsibilities

• Serve as the primary client representative and maintain relationships.
• Ensure contract obligations are fulfilled and services exceed expectations.
• Oversee staffing, onboarding, and supervision of field teams.
• Manage service schedules, payroll approvals, and billing processes.
• Provide daily updates to leadership and identify growth opportunities.

Skills

Customer service

Leadership

Communication

Problem solving

Education

Bachelor’s degree in Business Administration/Accounting or related field

Tools

CRM systems

Microsoft Office

Job description

City Wide Facility Solutions is seeking an On-Site Manager in Florida to lead client relationships, quality control, and field operations across assigned sites. The role requires frequent travel, strong communication, and a proactive approach to service excellence.

The manager will oversee staffing, scheduling, and billing processes while ensuring contract compliance and performance against Service Level Agreements.