Client-Centric Facility Solutions Leader — Orlando

City Wide Facility Solutions; Orlando (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401k

Comprehensive Training Program

Company laptop

Holidays & 2 weeks PTO

Job summary

City Wide Facility Solutions in Orlando is seeking a driven Facility Solutions Manager to own a portfolio of commercial clients, deliver exceptional service, and drive client satisfaction and growth.

You will build relationships, conduct site visits, coordinate vendors, and manage multiple projects in a fast-paced environment, with autonomy and opportunities for professional development.

Qualifications

• Experience in account management, facilities management, or operations within a B2B setting.
• Strong relationship-building and customer service skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Excellent communication, problem-solving, and organizational abilities.
• Comfortable working independently and making decisions in the field.
• Proficiency with technology, CRM systems, and Microsoft Office applications.
• Valid driver''s license and ability to travel locally throughout the Greater Orlando area.

Responsibilities

• Build and maintain strong relationships with commercial clients through regular communication and site visits.
• Coordinate and manage a network of service vendors and contractors.
• Proactively identify facility needs and recommend customized maintenance solutions.
• Resolve service issues quickly and professionally while maintaining high customer satisfaction.
• Manage multiple client accounts, projects, and priorities in a fast-paced environment.
• Collaborate with internal teams and service partners to ensure seamless service delivery.
• Track service performance, document inspections, and provide regular updates to clients.

Skills

Relationship management

Facilities management

Customer service

Project management

B2B sales

Communication skills

Organizational skills

CRM systems

MS Office

Job description

City Wide Facility Solutions in Orlando is seeking a driven Facility Solutions Manager to own a portfolio of commercial clients, deliver exceptional service, and drive client satisfaction and growth.

You will build relationships, conduct site visits, coordinate vendors, and manage multiple projects in a fast-paced environment, with autonomy and opportunities for professional development.