Facilities Operations Coordinator & Client Liaison

JLL; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

JLL in Chicago seeks a Facilities Coordinator to support client sites with daily operations, work order coordination, and vendor liaison. This role focuses on operational excellence and accurate facility records.

You will manage budgets, assist with contract administration, provide top-tier customer service, and coordinate communications among clients, vendors, and internal teams. Working hours are 8:00 AM–4:30 PM, Monday–Friday, with a strong emphasis on professionalism under pressure and

Qualifications

• Associate degree or equivalent professional experience in facilities management or related field.
• Minimum 2 years of facilities coordination or related experience.
• Strong customer service and client-focused approach.
• Proficiency with Microsoft Office, especially Excel for reporting.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professionalism under pressure and time-sensitive situations.

Responsibilities

• Monitor and distribute CMMS/NCMMS work order assignments and preventive maintenance schedules.
• Coordinate maintenance activities, vendor access, and work authorization documentation to minimize operational disruption.
• Complete month-end reporting activities and maintain accurate facility records.
• Process purchase orders, support bid requests, and assist with service and construction contract administration.
• Serve as a primary point of contact for clients, visitors, vendors, and internal teams, ensuring timely and professional communication.
• Support budgeting activities, variance tracking, and financial reporting requirements.
• Provide administrative and meeting coordination support for facility operations and maintenance teams.

Skills

Customer service

Communication

Time management

Independent work

Education

Associate degree or equivalent in facilities management or related field

Bachelor’s degree in facilities management or related field

Tools

CMMS

Microsoft Excel (Advanced)

Job description

JLL in Chicago seeks a Facilities Coordinator to support client sites with daily operations, work order coordination, and vendor liaison. This role focuses on operational excellence and accurate facility records.

You will manage budgets, assist with contract administration, provide top-tier customer service, and coordinate communications among clients, vendors, and internal teams. Working hours are 8:00 AM–4:30 PM, Monday–Friday, with a strong emphasis on professionalism under pressure and