On-Site Enterprise Server Engineer – Memphis

Axelon Services Corporation

Memphis (TN)

On-site

USD 60,000 - 78,000

Full time

5 days ago

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Job summary

Axelon Services Corporation is seeking an on-site Server Hardware Technician in Memphis, TN to provide hands-on Dell PowerEdge and enterprise hardware support. The role covers installation, replacement, BIOS/firmware updates, and diagnostics across server components.

You will work with customers and internal teams to resolve issues efficiently and document all activities. Requirements include 3+ years of hands-on enterprise server experience, familiarity with Linux, and ability to lift up to 50

Qualifications

3+ years of hands-on enterprise server support.
Experience physically working on server hardware and component replacements.
Experience troubleshooting hardware failures and server components (memory, CPUs, drives, NICs, PCIe).
Familiarity with Linux or similar OS environments and server management tools.

Responsibilities

Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
Diagnose and resolve server hardware failures to minimize customer downtime.
Perform hands-on hardware installation, replacement, and repair including memory, CPUs, power supplies, disks, RAID/HBA, NICs, and GPUs.
Conduct rack-and-stack, server installation, cabling, and hardware configuration.
Troubleshoot issues involving BIOS/firmware, OS, and hardware diagnostics; update firmware via iDRAC or similar tools.
Document service activities and resolutions; communicate status to customers and internal teams; escalate complex issues as needed.
Participate in on-call rotations and provide extended coverage when required.