On-Site DoD IT Support Specialist (Security Clearance)

Essnova Solutions, Inc.; Fort Bliss (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan with company match

Paid time off and federal holidays

Professional development reimbursement

Dynamic work environment

Job summary

A technology solutions provider is seeking an IT Support Specialist to provide desktop support and troubleshoot technical issues in a Department of Defense environment at Fort Bliss, TX. This full-time on-site position requires active Secret security clearance, CompTIA certifications, and offers benefits like comprehensive health insurance and a 401(k) plan. Ideal candidates will have experience in federal IT support, excellent customer service skills, and the ability to work within DoD policies.

Qualifications

• Active Secret security clearance required.
• U.S. citizenship is a must.
• CompTIA A+ and Security+ certifications required.
• Experience in compliance with DoD policies.

Responsibilities

• Provide desktop and end-user support in DoD environment.
• Troubleshoot hardware, software, and network issues.
• Document issues, resolutions, and system changes.

Skills

Desktop support

Troubleshooting hardware and software

Windows systems maintenance

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Adobe product suites

Job description

A technology solutions provider is seeking an IT Support Specialist to provide desktop support and troubleshoot technical issues in a Department of Defense environment at Fort Bliss, TX. This full-time on-site position requires active Secret security clearance, CompTIA certifications, and offers benefits like comprehensive health insurance and a 401(k) plan. Ideal candidates will have experience in federal IT support, excellent customer service skills, and the ability to work within DoD policies.