A government contractor in San Diego is seeking an Information Technology Specialist to provide on-site support for various technical issues, handling 2-4 tickets per day with equipment such as laptops and phones. The ideal candidate will have strong communication skills and an active DOD Security Clearance. Responsibilities include assisting engineers in IT projects and ensuring customer needs are met through effective service and technical solutions.
Qualifications
Strong communication skills for customer service support.
Experience in troubleshooting technical issues.
Ability to work with various technical equipment, including laptops, desktops, printers, and phones.
Responsibilities
Provide on-site IT field services and support.
Handle 2-4 tickets a day involving technical issues.
Assist information engineers with coding, testing, implementation, and documentation.
Job description
A government contractor in San Diego is seeking an Information Technology Specialist to provide on-site support for various technical issues, handling 2-4 tickets per day with equipment such as laptops and phones. The ideal candidate will have strong communication skills and an active DOD Security Clearance. Responsibilities include assisting engineers in IT projects and ensuring customer needs are met through effective service and technical solutions.