Senior DoD Desktop Support Technician | TS/SCI Onsite

Take2 Consulting, LLC; Fort Belvoir (VA); On-site; USD 85,000 - 120,000; Part time

Job summary

Take2 Consulting, LLC in Fort Belvoir, VA is seeking a Desktop Support Technician for a short-term contract. You will install and configure new desktop computers and provide on-site IT service desk support for classified and unclassified environments under a DoD contract.

The role requires an active TS/SCI clearance, a bachelor’s degree, and 8+ years of IT support experience. On-site work at Fort Belvoir is mandatory, with ITIL-informed processes and strong customer-service focus.

Qualifications

• 8+ years of IT support and helpdesk experience.
• Experience with Remedy and ServiceNow ticketing.
• Familiarity with ITIL processes and cybersecurity for classified environments.

Responsibilities

• Provide IT service desk support for classified and unclassified environments.
• Lead helpdesk Tier 1 & 2 activities and issue resolution.
• Troubleshoot hardware, software, and network issues.
• Maintain SLA-driven service delivery and metrics.
• Assist with onboarding and ADPE devices setup.

Skills

ITIL processes

Leadership

Customer service

Troubleshooting

Documentation

Education

Bachelor's degree

Tools

Remedy

ServiceNow

Job description

Take2 Consulting, LLC in Fort Belvoir, VA is seeking a Desktop Support Technician for a short-term contract. You will install and configure new desktop computers and provide on-site IT service desk support for classified and unclassified environments under a DoD contract.

The role requires an active TS/SCI clearance, a bachelor’s degree, and 8+ years of IT support experience. On-site work at Fort Belvoir is mandatory, with ITIL-informed processes and strong customer-service focus.