On-Site Document Operations Specialist

Metasys Technologies; Bellevue (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Metasys Technologies is seeking a detail-oriented Senior On-Site Services Specialist to support document processing, scanning, copying, and mailroom operations at a client location in Bellevue, Washington.

The ideal candidate will be organized, technically proficient, customer-focused, and able to work independently in a fast-paced on-site role, with responsibilities spanning document handling, equipment operation, and collaborative service coordination.

Qualifications

• High school diploma or GED required or equivalent experience.
• Minimum of one year in a related role.
• Proficiency with Microsoft Office and email.
• Strong organizational and attention to detail.
• Excellent communication and customer service skills.
• Technical aptitude with office equipment.
• Ability to follow instructions and work independently.
• Experience with document processing, scanning, or mailroom operations preferred.

Responsibilities

• Receive, review, open, process, organize, and store documents.
• Operate high-volume scanners, copiers, printers, and related equipment.
• Use image-handling software and Microsoft Office to manage documents.
• Perform copying, scanning, filing, and archiving tasks.
• Inspect equipment for quality and report issues.
• Maintain records, service logs, inventory reports, and billing documentation.
• Sort, distribute, and process mail and supplies.
• Support shipping and receiving activities.
• Respond to customer inquiries and coordinate service calls.
• Deliver completed jobs to designated locations.
• Keep work areas clean and stocked; follow safety procedures.
• Perform other operational and administrative duties.

Skills

Organizational skills

Detail-oriented

Customer service

Technical aptitude

Follow instructions

Multitasking

Independent work

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Image handling software

Job description

Metasys Technologies is seeking a detail-oriented Senior On-Site Services Specialist to support document processing, scanning, copying, and mailroom operations at a client location in Bellevue, Washington.

The ideal candidate will be organized, technically proficient, customer-focused, and able to work independently in a fast-paced on-site role, with responsibilities spanning document handling, equipment operation, and collaborative service coordination.