On-Site Services Specialist

Metasys Technologies; Bellevue (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Metasys Technologies is seeking a detail-oriented Senior On-Site Services Specialist to support document processing, scanning, copying, and mailroom operations at a client location in Bellevue, Washington.

The ideal candidate will be organized, technically proficient, customer-focused, and able to work independently in a fast-paced on-site role, with responsibilities spanning document handling, equipment operation, and collaborative service coordination.

Qualifications

• High school diploma or GED required or equivalent experience.
• Minimum of one year in a related role.
• Proficiency with Microsoft Office and email.
• Strong organizational and attention to detail.
• Excellent communication and customer service skills.
• Technical aptitude with office equipment.
• Ability to follow instructions and work independently.
• Experience with document processing, scanning, or mailroom operations preferred.

Responsibilities

• Receive, review, open, process, organize, and store documents.
• Operate high-volume scanners, copiers, printers, and related equipment.
• Use image-handling software and Microsoft Office to manage documents.
• Perform copying, scanning, filing, and archiving tasks.
• Inspect equipment for quality and report issues.
• Maintain records, service logs, inventory reports, and billing documentation.
• Sort, distribute, and process mail and supplies.
• Support shipping and receiving activities.
• Respond to customer inquiries and coordinate service calls.
• Deliver completed jobs to designated locations.
• Keep work areas clean and stocked; follow safety procedures.
• Perform other operational and administrative duties.

Skills

Organizational skills

Detail-oriented

Customer service

Technical aptitude

Follow instructions

Multitasking

Independent work

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Image handling software

Job description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

On-Site Services Specialist
Bellevue, WA (onsite)
2+ Months Contract
M-F (8:00 AM - 5:00 PM)

Summary

Seeking a detail-oriented Senior On-Site Services Specialist to support document processing, scanning, copying, and mailroom operations at a client location in Bellevue, Washington. This role involves receiving, reviewing, organizing, processing, and storing documents in designated files while operating office equipment and ensuring accuracy and efficiency. The ideal candidate is organized, technically proficient, customer-focused, and able to work independently in a fast-paced office environment.

Responsibilities

• Receive, review, open, process, organize, and store documents in designated files and systems.
• Operate high-volume scanners, copiers, printers, and related document processing equipment.
• Use image-handling software, Microsoft Office applications, and email systems to process and manage documents.
• Perform copying, scanning, filing, document archiving, and other document management tasks.
• Inspect equipment for quality and proper operation, clear paper jams, and report technical issues to service technicians.
• Maintain accurate records, service logs, inventory reports, and billing documentation as required.
• Sort, distribute, and process incoming and outgoing mail, supplies, and other materials.
• Support shipping and receiving activities, including checking materials and ensuring accurate handling.
• Respond to customer inquiries, provide updates on job requests, and coordinate service calls as needed.
• Deliver completed jobs and documents to designated locations.
• Maintain clean, organized, and well-stocked work areas and copier stations.
• Follow established procedures for document handling, equipment operation, and workplace safety.
• Perform other operational and administrative duties as assigned.

Requirements

• High school diploma, GED, or equivalent work experience.
• Minimum of one year of relevant work experience preferred.
• Basic computer proficiency, including Microsoft Office applications and email.
• Strong organizational skills and attention to detail, particularly when reviewing and processing documents.
• Good communication and customer service skills.
• Technical aptitude with scanners, printers, copiers, and other office equipment.
• Ability to follow instructions, manage multiple tasks, and work independently.
• Previous experience in document processing, scanning, copying, filing, or mailroom operations is preferred.
• Basic knowledge of copier maintenance and equipment troubleshooting is an advantage.
• Ability to perform physical tasks, including standing, walking, bending, and lifting materials as required.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.