Multi-Site Office Services Coordinator – Travel

Metasys Technologies; San Jose (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Metasys Technologies is seeking a customer-focused Multi-Site Office Services Associate to support multiple customer locations across the Peninsula, South Bay, and East Bay. The role involves mailroom operations, shipping/receiving, copy/production services, reception, hospitality, and conference room setup, with travel between sites as needed.

The ideal candidate will work independently or with a team, adapt to different environments, and may convert to permanent employment based on

Qualifications

• High school diploma or equivalent.
• At least 12 months of relevant work experience in customer service, office services, mailroom operations, reception, hospitality, or administrative support.
• Strong customer service, communication, and interpersonal skills.
• Intermediate computer skills, including proficiency with Microsoft Office applications and file management.
• Ability to follow written and verbal instructions and translate customer requests into appropriate actions.
• Strong organizational skills, attention to detail, and basic mathematical skills.
• Ability to troubleshoot routine problems, exercise sound judgment, and take appropriate action.
• Ability to work independently with minimal supervision and collaborate effectively within a team.
• Flexibility to work at multiple customer locations across the Peninsula, South Bay, and East Bay, including accounts located approximately 40–50 miles apart.
• Ability to adapt to changing assignments, customer environments, priorities, and schedules.
• Ability to stand, walk, bend, reach, and perform physical tasks for extended periods.
• Must be able to lift or move items weighing up to 50 pounds without assistance.

Responsibilities

• Provide office services and administrative support across multiple customer locations.
• Handle incoming and outgoing mail, packages, shipping, receiving, and mail distribution.
• Operate copiers, printers, scanners, and other office equipment to support copy and production center operations.
• Perform reception duties, including greeting visitors, answering phone calls, and directing inquiries appropriately.
• Assist with hospitality services, including preparing meeting spaces and coordinating conference room setups.
• Maintain organized workspaces, supply areas, mailrooms, and copy centers.
• Adapt to different customer environments, including law firms, corporate offices, retail offices, and warehouse facilities.
• Work independently at single-person sites or collaborate effectively with other team members at larger locations.
• Respond to customer requests, resolve routine service issues, and coordinate problem resolution when necessary.
• Follow established procedures, service standards, and customer-specific instructions.
• Take initiative, ask questions, maintain training notes, and learn new processes quickly.
• Remain flexible to changes in daily assignments, including reporting to alternate locations before the start of a shift.
• Use Microsoft Office applications, computer systems, network folders, and file management tools to complete assigned tasks.
• Accurately prepare and submit monthly expense reports in a timely manner, following required coding procedures.
• Maintain productivity, accuracy, and quality while completing repetitive tasks and managing competing priorities.
• Provide reliable support during changing schedules and business needs, including occasional early mornings, evenings, or weekends.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Problem solving

Independent work

Team collaboration

Travel between locations

Education

High school diploma or equivalent

Post-secondary education or vocational training

Tools

Microsoft Office

File management

Job description

Metasys Technologies is seeking a customer-focused Multi-Site Office Services Associate to support multiple customer locations across the Peninsula, South Bay, and East Bay. The role involves mailroom operations, shipping/receiving, copy/production services, reception, hospitality, and conference room setup, with travel between sites as needed.

The ideal candidate will work independently or with a team, adapt to different environments, and may convert to permanent employment based on