On-Site Desktop Support Engineer - Part-Time Dispatch

Axiom Technologies Pty Ltd.; St. Albans (VT); On-site; USD 28,000 - 44,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Vermont.

This contract-based, on-demand role involves responding to service requests, troubleshooting Windows desktops and peripherals, and ensuring secure, efficient IT operations at the client location. The position requires hands-on technical expertise, good communication, and the ability to work independently in a fast-paced environment.

Qualifications

• Proficient in Windows desktop environments.
• Experience with hardware troubleshooting and component replacement.
• Basic networking knowledge (LAN, switches, routers).
• Excellent communication and customer service.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer/Peripheral issues

Customer service

Job description

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in Vermont.

This contract-based, on-demand role involves responding to service requests, troubleshooting Windows desktops and peripherals, and ensuring secure, efficient IT operations at the client location. The position requires hands-on technical expertise, good communication, and the ability to work independently in a fast-paced environment.