Onsite Desktop Support Engineer - Enterprise IT Wizard

Axiom Technologies Pty Ltd.; Mount Vernon (IL); On-site; USD 28,000 - 41,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients at the Mount Vernon location.

This contract-based, on-demand role involves responding to service requests and delivering hands-on assistance for desktop systems, laptops, networking, and peripherals at the client site. The position requires reliable, technically skilled individuals who can work independently, coordinate with the service delivery team, and adhere to

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills; ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desk/Printer issues

Customer communication

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients at the Mount Vernon location.

This contract-based, on-demand role involves responding to service requests and delivering hands-on assistance for desktop systems, laptops, networking, and peripherals at the client site. The position requires reliable, technically skilled individuals who can work independently, coordinate with the service delivery team, and adhere to