On-Demand Onsite IT Support Engineer (Part-Time)

Axiom Technologies Pty Ltd.; Fall River (MA); Hybrid; USD 34,000 - 48,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients in Fall River.

The role is dispatch-based and part-time, with emphasis on responsive service and hands-on help for desktops, laptops, and peripherals at client sites. You will troubleshoot Windows environments, handle hardware swaps, configure devices, and assist with network connectivity.

Qualifications

• Capable Desktop Support Engineer able to provide on-site IT support at client locations.
• Strong knowledge of Windows operating systems and desktop environments.
• Experience with hardware troubleshooting and basic networking.
• Excellent communication and ability to work independently in on-site settings.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, OS, and enterprise software.
• Support network connectivity issues including LAN troubleshooting.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures on site.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Diagnose peripherals

Customer service

Independent on-site work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients in Fall River.

The role is dispatch-based and part-time, with emphasis on responsive service and hands-on help for desktops, laptops, and peripherals at client sites. You will troubleshoot Windows environments, handle hardware swaps, configure devices, and assist with network connectivity.