On-Site Desktop Support Engineer — On-Demand Contract

Axiom Technologies Pty Ltd.

Town of Whitestown (NY)

On-site

USD 25,000 - 44,000

Part time

9 hours ago
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Job summary

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. You will respond to service requests and deliver hands-on assistance for desktops, laptops, and peripherals at the client location.

This is a contract-based, on-demand role. Availability and responsiveness are essential, and you will coordinate with the service delivery team to schedule site visits across Whitestown and surrounding areas.

Qualifications

  • Strong knowledge of Windows desktop environments.
  • Hardware troubleshooting and replacement experience.
  • Basic networking understanding (LAN, switches, routers).
  • Ability to diagnose desktop, printer, and peripheral issues.
  • Good communication and customer service skills.

Responsibilities

  • Provide on-site desktop and IT support for end users at the client location.
  • Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  • Support network connectivity issues, including LAN troubleshooting.
  • Assist with device setup, replacement, and hardware installations.
  • Perform basic network troubleshooting using console access when required.
  • Document service activities and communicate updates to the service delivery team.
  • Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS
Hardware troubleshooting
Networking basics
Printer & peripherals
Communication skills
Independent work

Tools

Windows Laptop
LAN Cable
Console Cable
Screwdriver Toolkit
Basic troubleshooting tools

Job description

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. You will respond to service requests and deliver hands-on assistance for desktops, laptops, and peripherals at the client location.

This is a contract-based, on-demand role. Availability and responsiveness are essential, and you will coordinate with the service delivery team to schedule site visits across Whitestown and surrounding areas.

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