On-Site Desktop Support Engineer (On-Demand)

Axiom Technologies Pty Ltd.; Marion (IL); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies Pty Ltd. provides on-site desktop support services for enterprise clients, delivering contract-based IT assistance at client locations. The role focuses on rapid response to service requests, hardware installation, and ongoing device management in a field setting.

This on-demand, part-time position requires reliable availability and adherence to client IT policies. Strong technical skills and excellent communication are essential for success in this onsite delivery role.

Qualifications

• Experience with Windows desktops and laptops.
• Ability to troubleshoot hardware issues and replace components.
• Basic understanding of LAN networking and printer problems.
• Strong communication and customer-service skills.
• Able to work independently on client sites.

Responsibilities

• Provide on-site desktop and IT support at client locations.
• Troubleshoot Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware and enterprise software.
• Support network connectivity, including LAN troubleshooting.
• Document actions and update the service delivery team.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer & peripherals

Customer service

Onsite independence

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies Pty Ltd. provides on-site desktop support services for enterprise clients, delivering contract-based IT assistance at client locations. The role focuses on rapid response to service requests, hardware installation, and ongoing device management in a field setting.

This on-demand, part-time position requires reliable availability and adherence to client IT policies. Strong technical skills and excellent communication are essential for success in this onsite delivery role.