On-Site Desktop Support Engineer (Contract)

Axiom Technologies Pty Ltd.; Falls Church (VA); On-site; USD 34,000 - 62,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients on an on-demand, part-time basis in Falls Church, Virginia.

The role requires hands-on troubleshooting of Windows desktops, laptops, and peripherals, basic networking, hardware installation, and adherence to client security policies. This contract position starts immediately with flexible dispatch by the Service Delivery Team.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desktop & peripheral issues

Communication & customer service

Independent onsite work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies Pty Ltd. is seeking a reliable Desktop Support Engineer to deliver on-site IT support for enterprise clients on an on-demand, part-time basis in Falls Church, Virginia.

The role requires hands-on troubleshooting of Windows desktops, laptops, and peripherals, basic networking, hardware installation, and adherence to client security policies. This contract position starts immediately with flexible dispatch by the Service Delivery Team.