On-Site Windows IT Support Engineer (Contract, On-Demand)

Axiom Technologies; City of Middletown (NY); Vor Ort; USD 28.000 - 48.000; Teilzeit

Zusammenfassung

Axiom Technologies in Middletown, NY is seeking a capable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. The role involves responding to service requests and offering hands-on assistance for desktop systems, laptops, network connectivity, and peripherals at the client location.

As an Independent Contractor / Part-Time dispatch role, availability and responsiveness are essential.

Qualifikationen

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Aufgaben

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Kenntnisse

Windows OS

Hardware troubleshooting

Networking basics

Printer/peripheral issues

Communication skills

Independent on-site work

Customer service

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

IT troubleshooting tools

Jobbeschreibung

Axiom Technologies in Middletown, NY is seeking a capable Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. The role involves responding to service requests and offering hands-on assistance for desktop systems, laptops, network connectivity, and peripherals at the client location.

As an Independent Contractor / Part-Time dispatch role, availability and responsiveness are essential.