On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Topeka (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service provider is looking for a Dynamic PC Support role in Topeka, Kansas. This position involves troubleshooting desktop and laptop issues, providing customer support, and ensuring adherence to service agreements. The ideal candidate will hold a technical school certification with up to 2 years of experience, have a valid driver's license, and be capable of lifting up to 50 lbs. The role offers the opportunity to interact with clients directly and offers a chance to grow in a fast-paced environment.

Qualifications

• 0-2 years of relevant experience in a technical support role.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Customer communication

Valid Driver’s License

Ability to lift 50 lbs

Basic repair tool kit

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

A global technology service provider is looking for a Dynamic PC Support role in Topeka, Kansas. This position involves troubleshooting desktop and laptop issues, providing customer support, and ensuring adherence to service agreements. The ideal candidate will hold a technical school certification with up to 2 years of experience, have a valid driver's license, and be capable of lifting up to 50 lbs. The role offers the opportunity to interact with clients directly and offers a chance to grow in a fast-paced environment.