On-Site Data Center Server Technician

Indotronix; Memphis (TN); On-site; USD 86,000 - 87,000; Full time

Job summary

Indotronix in the Memphis area is seeking a Data Center Service Engineer to provide on-site support for Dell PowerEdge servers and other enterprise hardware. You will diagnose hardware failures, perform installation, replacement, and repair of components, and work with customers to keep downtime to a minimum.

The role requires 3+ years of hands-on server hardware experience, familiarity with BIOS/firmware, and ability to lift up to 50 lbs.

Qualifications

• 3+ years of hands-on experience with enterprise servers or data center hardware.
• Experience diagnosing and replacing components such as memory, CPUs, power supplies, storage, NICs, fans, PCIe components, or GPUs.
• Experience with rack-mounted servers in data center, field service, or customer environments; strong troubleshooting methodology.
• Familiarity with Linux or similar operating systems.
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures to minimize downtime.
• Perform hardware installation, removal, replacement, and repair: memory, CPUs, PSUs, fans, drives, RAID/HBA, NICs, PCIe, GPUs.
• Perform firmware and BIOS updates; use server management tools like iDRAC.
• Document service activities and resolutions; escalate complex issues as needed.
• Collaborate with customers and internal teams during service events to drive resolution.

Skills

Server hardware

Diagnostics

Troubleshooting

On-site support

Tools

Dell iDRAC

Job description

Indotronix in the Memphis area is seeking a Data Center Service Engineer to provide on-site support for Dell PowerEdge servers and other enterprise hardware. You will diagnose hardware failures, perform installation, replacement, and repair of components, and work with customers to keep downtime to a minimum.

The role requires 3+ years of hands-on server hardware experience, familiarity with BIOS/firmware, and ability to lift up to 50 lbs.