On-Site Data Center Server Hardware Engineer

Unisys; Chicago (IL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Unisys Corporation in Chicago seeks an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware, including AI infrastructure.

You will diagnose, repair, replace components, perform firmware updates, use iDRAC, and communicate with customers during service events. This role requires 3+ years of hands-on server hardware experience, ability to lift up to 50 lbs, and willingness to travel and participate in on-call rotations.

Qualifications

• 3+ years of hands-on experience with enterprise servers/data center hardware.
• Experience diagnosing, repairing, replacing server components on-site or in data centers.
• Familiarity with BIOS/firmware updates and hardware diagnostics.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise servers.
• Diagnose and resolve server hardware failures to minimize downtime.
• Install, remove, and swap hardware components and perform rack/stack duties.
• Document service activities and communicate status to customers and teams.

Skills

Enterprise server hardware

Hands-on repair

Server diagnostics

On-site support

Education

Associate’s or Bachelor’s in IT/related field

Tools

Dell iDRAC

Server management tools

Job description

Unisys Corporation in Chicago seeks an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware, including AI infrastructure.

You will diagnose, repair, replace components, perform firmware updates, use iDRAC, and communicate with customers during service events. This role requires 3+ years of hands-on server hardware experience, ability to lift up to 50 lbs, and willingness to travel and participate in on-call rotations.