Onsite Data Center Server Engineer

Unisys Corporation; Warren (OH); Presencial; USD 70 000 - 110 000; Tempo integral

Resumo da oferta

Unisys Corporation is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including AI infrastructure.

The role focuses on hands-on server hardware, break/fix, and direct customer engagement, requiring diagnosing, repairing, and maintaining enterprise server components in data centers or customer sites.

Qualificações

• 3+ years of hands-on experience supporting enterprise servers and data center hardware.
• Direct, hands-on experience working on server hardware in data centers or customer environments.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.

Responsabilidades

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures to minimize customer downtime.
• Perform hardware installation, removal, and replacement, including memory, CPUs, power supplies, storage, and PCIe components.
• Troubleshoot server hardware, BIOS/firmware, OS, and hardware diagnostics issues.
• Document service activities and resolutions; escalate complex issues when needed.
• Participate in on-call rotations and maintain clear communication with customers and internal teams.

Conhecimentos

Hands-on server hardware

Troubleshooting

Customer-facing communication

Linux proficiency

Server management tools

Formação académica

Associate's or Bachelor's in IT or related field

Ferramentas

Dell iDRAC

RAID/HBA

Descrição da oferta de emprego

Unisys Corporation is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including AI infrastructure.

The role focuses on hands-on server hardware, break/fix, and direct customer engagement, requiring diagnosing, repairing, and maintaining enterprise server components in data centers or customer sites.