On-Site Data Center & Enterprise Server Engineer

Ampcus Inc

Cheyenne (WY)

On-site

USD 70,000 - 96,000

Full time

34 hours ago

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Job summary

Ampcus Inc in Cheyenne, WY is seeking an On-Site Service Engineer to support enterprise data center and server infrastructure, including AI platforms. This customer-facing role emphasizes hands-on hardware maintenance, server builds, and proactive problem resolution in a fast-paced environment.

Candidates should have 3–5+ years in enterprise servers or data centers, Linux experience, and ability to lift 50 lbs.

Qualifications

3–5+ years in enterprise servers or data center environments.
Hands-on experience with server hardware (CPU, memory, power supplies, GPUs).
Experience with Linux operating systems.
Ability to lift up to 50 lbs and perform on-call duties.

Responsibilities

Provide on-site support for enterprise server and data center hardware.
Troubleshoot and resolve hardware, firmware, and OS issues.
Perform server builds, deployments, hardware replacements, and firmware upgrades.
Replace server components including CPUs, memory, power supplies, GPUs, and complete server systems.
Perform preventive and reactive maintenance to minimize downtime.
Follow documented Plans of Action (POA) and escalation procedures.
Document all work accurately and in real time.
Collaborate with engineering teams and customers throughout service activities.
Participate in on-call rotations and occasional off-shift support.
Attend required weekly project touchpoint calls.