On-Site Data Center Engineer — AI Hardware & Dell

Ampcus Inc; Barstow (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Ampcus Inc. is seeking an experienced On-Site Service Engineer to support enterprise data center infrastructure and Dell server environments in Barstow, TX.

This hands-on, customer-facing role maintains server uptime, performs hardware maintenance, troubleshoots complex issues, and delivers high-quality on-site support. The ideal candidate has 3–5+ years in data center or server support, strong Linux skills, and a proven ability to document work in real time.

Qualifications

• 3–5+ years in data center, field service, enterprise IT, or server support.
• Hands-on experience supporting enterprise server hardware.
• Experience with server deployments, hardware replacements, and server builds.
• Familiarity with Linux operating systems.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently in a customer-facing environment.
• Associate's or Bachelor's degree in IT or equivalent experience.
• Ability to lift up to 50 lbs.
• U.S. Citizenship required.

Responsibilities

• Provide on-site support for enterprise server and data center hardware.
• Perform server installations, builds, hardware swaps, and component replacements.
• Replace CPUs, memory, power supplies, GPUs, and complete server systems.
• Troubleshoot hardware, firmware, and operating system issues.
• Perform preventive and reactive maintenance.
• Apply support plans and standard operating procedures to resolve issues.
• Install firmware and system updates.
• Document work performed in real time with accurate service records.
• Collaborate with customers and internal technical teams.
• Participate in on-call support and flexible work schedules as required.
• Continuously learn new technologies, including AI infrastructure.

Skills

Server hardware

Data center operations

Linux OS

Troubleshooting

Customer-facing

Documentation

Security clearance

Lifting 50 lbs

Independent work

Education

Associate's or Bachelor's degree in IT or equivalent experience

Tools

Dell server hardware certifications

Job description

Ampcus Inc. is seeking an experienced On-Site Service Engineer to support enterprise data center infrastructure and Dell server environments in Barstow, TX.

This hands-on, customer-facing role maintains server uptime, performs hardware maintenance, troubleshoots complex issues, and delivers high-quality on-site support. The ideal candidate has 3–5+ years in data center or server support, strong Linux skills, and a proven ability to document work in real time.