On-Site Data Center Engineer

Ampcus Inc; Sandusky (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Ampcus Inc is seeking an On-Site Service Engineer to support enterprise data center infrastructure and Dell server environments in Barstow, TX. This hands-on, customer-facing role maintains server uptime, performs hardware maintenance, and troubleshoots complex issues.

You will install and replace components, document work in real time, collaborate with customers and internal teams, and participate in on-call rotations.

Qualifications

• 3–5+ years in data center, field service, enterprise IT, or server support.
• Hands-on experience with enterprise server hardware.
• Experience with server deployments, hardware replacements, and builds.
• Linux operating systems familiarity.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication.

Responsibilities

• Provide on-site support for enterprise server and data center hardware.
• Perform server installations, builds, hardware swaps, and component replacements.
• Replace CPUs, memory, power supplies, GPUs, and complete server systems.
• Troubleshoot hardware, firmware, and operating system issues.
• Perform preventive and reactive maintenance.
• Document work performed with accurate service records.
• Collaborate with customers and internal technical teams.
• Participate in on-call support and flexible work schedules.

Skills

Server hardware

Troubleshooting

Customer-facing communication

Documentation

Independent work

Education

Associate or Bachelor's degree in IT

Job description

Ampcus Inc is seeking an On-Site Service Engineer to support enterprise data center infrastructure and Dell server environments in Barstow, TX. This hands-on, customer-facing role maintains server uptime, performs hardware maintenance, and troubleshoots complex issues.

You will install and replace components, document work in real time, collaborate with customers and internal teams, and participate in on-call rotations.