On-Site Data Center: Critical Operations Tech II

QTS Data Centers; Ashburn (VA); On-site; USD 51,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Bonus eligibility

Generous PTO

Stock Purchase Plan

Holidays

Pet and Legal Insurance

Sabbatical Program

Anniversary Award

Parental Leave

Military Benefits

Scholarship for dependents

Wellness Program

Tuition Reimbursement

Job summary

QTS Data Centers is seeking a Critical Operations Technician II to install, repair, and maintain IT, electrical, and mechanical equipment across our Virginia data centers. This on-site role supports a 24x7x365 environment and involves hands-on work on building systems, tickets, and customer interactions.

You will perform preventive maintenance, monitor operations, and escalate issues to systems engineers. On-site presence and safety compliance are required.

Qualifications

• Five or more of technical training, military training, or workplace equivalency.
• Background in IT, electrical and/or mechanical.
• Proficiency with MS Office Suite.

Responsibilities

• Applies learning, knowledge, skills, and company policies to IT, electrical and mechanical equipment and operating systems.
• Leads preventive maintenance on mechanical and electrical equipment and records readings.
• Provide remote hands and eyes services for customers.
• Install and configure customer equipment and related cabling per documentation.
• Install and repair IT, mechanical, and electrical equipment; assist team with major repairs.
• Process work orders for preventive and corrective maintenance; coordinate with supervisor for tools.
• Create/update tickets in the ticketing system for customer calls and alerts.
• Operate and monitor critical and non-critical system equipment to ensure safe operation.
• Respond to building emergencies and customer requests.
• Follow Change Management for approvals and documentation.

Skills

Tech training

IT knowledge

Electrical knowledge

Mechanical knowledge

MS Office

Tools

MS Office Suite

Job description

QTS Data Centers is seeking a Critical Operations Technician II to install, repair, and maintain IT, electrical, and mechanical equipment across our Virginia data centers. This on-site role supports a 24x7x365 environment and involves hands-on work on building systems, tickets, and customer interactions.

You will perform preventive maintenance, monitor operations, and escalate issues to systems engineers. On-site presence and safety compliance are required.