On-Site Customer Support Pro — Tech & Billing

Valdostachamber; Valdosta (GA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401(k)

PTO and holidays

Paid training

DailyPay

Wellness programs

Mentorship programs

Diversity initiatives

Team events

Job summary

Concentrix is seeking a Customer Service Representative (On-Site) in the United States to engage customers via inbound/outbound calls and online channels, delivering exceptional service and resolving routine inquiries about client products and services.

This on-site role offers growth, training, and a comprehensive benefits package including health, retirement, PTO, and wellness programs, with a modern, inclusive office environment and diverse team support.

Qualifications

• High School Diploma
• 1 year customer service experience preferred
• Live within 40-Mile radius of our Valdosta site
• Proficiency in fast-paced multi-tasking
• Strong PC knowledge and computer navigation skills
• The ability to work various shifts as needed

Responsibilities

• Provide inbound customer support.
• Help customers resolve technical issues.
• Assist in correcting billing concerns.
• Ensure the appropriateness of social media content.
• Deliver expert customer experiences with a smile.

Skills

Inbound/outbound calls

Customer service

Technical support

Flexible shifts

PC proficiency

40-mile radius proximity

Education

High School Diploma

Job description

Concentrix is seeking a Customer Service Representative (On-Site) in the United States to engage customers via inbound/outbound calls and online channels, delivering exceptional service and resolving routine inquiries about client products and services.

This on-site role offers growth, training, and a comprehensive benefits package including health, retirement, PTO, and wellness programs, with a modern, inclusive office environment and diverse team support.