Automotive Customer Service Pro - On-Site Growth Path

Concentrix; Charlotte (NC); On-site; USD 22,730 - 25,568; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Training and mentorship programs

Job summary

Concentrix in Charlotte, North Carolina, is hiring a Customer Service Representative to provide exceptional service through calls and online channels. Join a diverse team where your contributions are valued and supported by a nurturing culture.

The role includes handling customer inquiries, providing support with product-related issues, and assisting with navigation. Candidates should have a high school diploma and some customer service experience. Opportunities for training and career development are prioritized, making this an ideal place for growth.

Qualifications

• 1 year of customer service experience is beneficial.
• Proficiency in fast-paced multi-tasking required.
• Computer proficiency including knowledge of windows-based applications.

Responsibilities

• Engage with customers through inbound calls and online channels.
• Resolve routine inquiries and issues related to client products.
• Assist customers with navigation support and road-side assistance.

Skills

Customer service experience

Proficiency in multi-tasking

Eagerness to learn new technologies

Computer proficiency

Education

High School Diploma or equivalent

Job description

Concentrix in Charlotte, North Carolina, is hiring a Customer Service Representative to provide exceptional service through calls and online channels. Join a diverse team where your contributions are valued and supported by a nurturing culture.

The role includes handling customer inquiries, providing support with product-related issues, and assisting with navigation. Candidates should have a high school diploma and some customer service experience. Opportunities for training and career development are prioritized, making this an ideal place for growth.