On-Site Customer Service Specialist | $25-$30/hr + Growth

Uline; Centralia (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition Assistance Program

Best-in-class facilities

Job summary

Uline in Washington is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers hands-on training and growth opportunities.

You will respond to product, pricing and shipping questions by phone, email and chat, learn Uline's extensive product line, and help customers navigate our website for easy ordering. Join a family-owned company with strong benefits.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; respond to product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening skills

Communication

Customer service

Education

High school diploma

Bachelor's degree preferred

Job description

Uline in Washington is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers hands-on training and growth opportunities.

You will respond to product, pricing and shipping questions by phone, email and chat, learn Uline's extensive product line, and help customers navigate our website for easy ordering. Join a family-owned company with strong benefits.