Customer Service Pro - Growth, Training & On-Site Role

Uline; Washington (District of Columbia); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Tuition assistance

On-site fitness center

Job summary

Uline is seeking a Customer Service Representative at our Washington Branch. You’ll build customer relationships, provide solutions and deliver legendary service. This on-site, full-time role offers pay from $25 to $30 per hour with significant growth and earning potential.

Join a family-owned company where exceptional training and tools set you up for long-term career success. You’ll handle orders, answer questions, and support customers across phone, email and chat using our world-class

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using company systems.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline’s best solutions.
• Help customers navigate Uline’s website and online ordering.

Skills

Problem solving

Listening skills

Communication skills

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Uline is seeking a Customer Service Representative at our Washington Branch. You’ll build customer relationships, provide solutions and deliver legendary service. This on-site, full-time role offers pay from $25 to $30 per hour with significant growth and earning potential.

Join a family-owned company where exceptional training and tools set you up for long-term career success. You’ll handle orders, answer questions, and support customers across phone, email and chat using our world-class