On-Site Customer Care Specialist — Training & Growth

Uline; Naples (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage and

6% 401(k) employer match that starts —

Multiple bonus programs.

Paid holidays and generous paid time

Tuition Assistance Program that covers

Best-in-class, clean, modern facili­t­

First-class fitness center and walking

Job summary

Uline in Naples, FL is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers pay from $25 to $30 per hour with significant growth and earning potential and comprehensive benefits.

You will process orders, answer product and shipping questions, and support customers via phone, email and chat using our world-class tools. Uline emphasizes training and career growth in a family-owned environment.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Job description

Uline in Naples, FL is hiring a Customer Service Representative to build relationships, provide solutions and deliver legendary service. This on-site, full-time role offers pay from $25 to $30 per hour with significant growth and earning potential and comprehensive benefits.

You will process orders, answer product and shipping questions, and support customers via phone, email and chat using our world-class tools. Uline emphasizes training and career growth in a family-owned environment.