On-Site Customer Service Pro — Growth & Training

Uline; Braselton (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Paid time off

Tuition Assistance Program

Job summary

Uline in Braselton, GA is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service on-site. Pay ranges from $25 to $30 per hour, with opportunities for growth in a fast-paced, family-owned company that backs training with leading tools.

Anchored by comprehensive benefits and on-site shifts, this role emphasizes problem-solving, clear communication and the ability to assist customers by phone, email and chat.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Braselton, GA is seeking a Customer Service Representative to build relationships, provide solutions and deliver legendary service on-site. Pay ranges from $25 to $30 per hour, with opportunities for growth in a fast-paced, family-owned company that backs training with leading tools.

Anchored by comprehensive benefits and on-site shifts, this role emphasizes problem-solving, clear communication and the ability to assist customers by phone, email and chat.