On-Site Customer Service & Office Admin — Manufacturing

Global Point Technology Group; Pacific (MO); On-site; USD 54,443,000 - 61,893,000; Full time

Benefits offered by this job

Medical insurance with company-paid HR

Supplemental Life & AD&D

Critical Care, Accident & Hospital Ind

401K / 401K Roth

Short Term Disability

Long Term Disability

Basic Life Insurance 1x salary

401K, 401K Roth Company Match

Vacation 1st year + anniversary day

Paid Sick Leave 56 hours

10 Paid holidays!

Job summary

Global Point Technology Group in Pacific, MO is seeking a Customer Service / Office Administrator to be the primary contact for customers, answer questions, and enter and update orders with accuracy.

You will collaborate with Production, Warehouse, Engineering, Sales and Purchasing to ensure orders are understood and fulfilled on time; this full-time, on-site role includes benefits, a $500 sign-on bonus, and a competitive hourly pay of $19–$21.60.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, office work, or order entry.
• Good communication and organizational skills.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Answer customer questions by phone and email.
• Enter and update customer orders accurately.
• Provide customers with order, product, and delivery information.
• Track orders and follow up on items.
• Collaborate with Production, Warehouse, Engineering, Sales and Purchasing.
• Maintain accurate customer records and documentation.
• Assist with quotes, reports, data entry, and other office tasks.
• Provide backup support for other office functions when needed.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

ERP/MRP systems

Job description

Global Point Technology Group in Pacific, MO is seeking a Customer Service / Office Administrator to be the primary contact for customers, answer questions, and enter and update orders with accuracy.

You will collaborate with Production, Warehouse, Engineering, Sales and Purchasing to ensure orders are understood and fulfilled on time; this full-time, on-site role includes benefits, a $500 sign-on bonus, and a competitive hourly pay of $19–$21.60.