On-Site Customer Service & E-Commerce Support (Entry)

Cinch Jeans; Denver (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company m"

Paid time off

Employee wellness programs

Tuition reimbursement

Job summary

Miller International, Inc. is seeking a Customer Service Assistant to join our team at our North Denver, Colorado corporate office (on-site only). You will support our Customer Service and E-Commerce teams with daily administrative tasks, answer basic inquiries, and process orders.

This entry-level role offers growth opportunities as you learn our products and processes. Ideal candidates are organized, detail-oriented, and eager to learn.

Qualifications

• Strong communication and customer service skills.
• Organized, detail-oriented, and able to learn quickly.
• Proficient with computers and basic software tools (MS Office).
• Basic problem-solving and time-management abilities.

Responsibilities

• Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• Answer basic customer questions by phone and email.
• Assist with order entry, updates, returns, and shipment tracking.
• Help ensure customer, pricing, and shipping information is accurate.
• Coordinate with warehouse and other departments to support order fulfillment.
• Process online returns and assist with warranty requests.
• Direct more complex customer concerns to the appropriate teams.
• Maintain accurate customer records in company systems.

Skills

Communication

Customer Service

Time Management

Attention to Detail

Computer Proficiency

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Miller International, Inc. is seeking a Customer Service Assistant to join our team at our North Denver, Colorado corporate office (on-site only). You will support our Customer Service and E-Commerce teams with daily administrative tasks, answer basic inquiries, and process orders.

This entry-level role offers growth opportunities as you learn our products and processes. Ideal candidates are organized, detail-oriented, and eager to learn.