Customer Service Assistant

Miller International Inc.; Denver (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 
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Paid time off, including vacation and

Employee wellness programs

Tuition reimbursement and student debt

Job summary

Miller International, Inc. in North Denver, CO is seeking a Customer Service Assistant to support the Customer Service and E-Commerce teams with daily tasks, basic inquiries, and order processing.

This on-site role is ideal for an organized, detail-oriented individual who enjoys helping others and wants to learn. You'll work with experienced team members who will guide you as you grow, maintain accurate records, and contribute to a positive, team-focused environment in our Western apparel

Qualifications

• High school diploma or equivalent required.
• 0–1 year of customer service, retail, or administrative experience preferred.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• Answer basic customer questions by phone and email.
• Assist with order entry, updates, returns, and shipment tracking.
• Help ensure customer, pricing, and shipping information is accurate.
• Coordinate with the warehouse and other departments to support order fulfillment.
• Process online returns and assist with warranty requests.
• Direct more complex customer concerns to the appropriate team members.
• Maintain accurate customer records in company systems.
• Learn about our products to better assist customers.
• Follow established procedures and complete assigned tasks accurately and on time.
• Help maintain a positive, professional, and team-oriented environment.
• Perform additional tasks as assigned by the Customer Service Manager.

Skills

Customer service

Communication

Organizational skills

Time management

Problem solving

Computer use

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Miller International, Inc., designer and distributor of Cinch® and Cruel® apparel, is looking for a Customer Service Assistant to join our team!

Location: North Denver, Colorado (On-Site)

Pay: $16.00–$18.00 per hour

About the Position

As a Customer Service Assistant, you'll support our Customer Service and E-Commerce teams with daily tasks, basic customer inquiries, and order processing.

This is a great entry-level opportunity for someone who is organized, detail-oriented, enjoys helping others, and is eager to learn!

You'll work alongside experienced team members who will provide guidance and support as you grow in your role.

At Miller International, we enjoy a fun, casual, and team-oriented work environment where everyone plays a part in our success.

This is an on-site position at our corporate office in North Denver, Colorado. Remote work is not available.

What You'll Do

• Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• Answer basic customer questions by phone and email.
• Assist with order entry, updates, returns, and shipment tracking.
• Help ensure customer, pricing, and shipping information is accurate.
• Coordinate with the warehouse and other departments to support order fulfillment.
• Process online returns and assist with warranty requests.
• Direct more complex customer concerns to the appropriate team members.
• Maintain accurate customer records in company systems.
• Learn about our products to better assist customers.
• Follow established procedures and complete assigned tasks accurately and on time.
• Help maintain a positive, professional, and team-oriented environment.
• Perform additional tasks as assigned by the Customer Service Manager.

What We're Looking For

• Strong communication and customer service skills.
• A positive attitude and willingness to learn.
• Good organizational skills and attention to detail.
• Ability to follow instructions and work well with others.
• Basic problem-solving and time management skills.
• Comfort using computers and online systems.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, punctual, and with a strong work ethic.

• High school diploma or equivalent required.
• 0–1 year of customer service, retail, or administrative experience preferred.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience with E-Commerce or ERP systems is a plus, but not required.

Why Join Miller International?

We care for our employees and support a healthy work-life balance.

Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, including vacation and sick leave.
• Employee wellness and assistance programs.
• Optional supplemental insurance benefits.
• Tuition reimbursement and student debt assistance programs.

A Little About Us

Since 1918, Miller International has built a reputation for quality, hard work, and dedication in the Western apparel industry.

As the company behind Cinch® and Cruel®, we're proud of our history, our products, and the people who make it all possible.

We value teamwork, respect, and a positive workplace where employees feel supported and appreciated.

Learn more about us at www.miller-international.com.

Application Deadline: 11/21/2026