Customer Service Assistant

Cinch Jeans; Denver (CO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company m"

Paid time off

Employee wellness programs

Tuition reimbursement

Job summary

Miller International, Inc. is seeking a Customer Service Assistant to join our team at our North Denver, Colorado corporate office (on-site only). You will support our Customer Service and E-Commerce teams with daily administrative tasks, answer basic inquiries, and process orders.

This entry-level role offers growth opportunities as you learn our products and processes. Ideal candidates are organized, detail-oriented, and eager to learn.

Qualifications

• Strong communication and customer service skills.
• Organized, detail-oriented, and able to learn quickly.
• Proficient with computers and basic software tools (MS Office).
• Basic problem-solving and time-management abilities.

Responsibilities

• Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• Answer basic customer questions by phone and email.
• Assist with order entry, updates, returns, and shipment tracking.
• Help ensure customer, pricing, and shipping information is accurate.
• Coordinate with warehouse and other departments to support order fulfillment.
• Process online returns and assist with warranty requests.
• Direct more complex customer concerns to the appropriate teams.
• Maintain accurate customer records in company systems.

Skills

Communication

Customer Service

Time Management

Attention to Detail

Computer Proficiency

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Miller International, Inc., designer and distributor of Cinch® and Cruel® apparel, is looking for a Customer Service Assistant to join our team!

Location: North Denver, Colorado (On-Site)

Pay: $16.00–$18.00 per hour

About the Position

As a Customer Service Assistant, you'll support our Customer Service and E-Commerce teams with daily tasks, basic customer inquiries, and order processing.

This is a great entry-level opportunity for someone who is organized, detail-oriented, enjoys helping others, and is eager to learn!

You'll work alongside experienced team members who will provide guidance and support as you grow in your role.

At Miller International, we enjoy a fun, casual, and team-oriented work environment where everyone plays a part in our success.

This is an on-site position at our corporate office in North Denver, Colorado. Remote work is not available.

What You'll Do

• Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• Answer basic customer questions by phone and email.
• Assist with order entry, updates, returns, and shipment tracking.
• Help ensure customer, pricing, and shipping information is accurate.
• Coordinate with the warehouse and other departments to support order fulfillment.
• Process online returns and assist with warranty requests.
• Direct more complex customer concerns to the appropriate team members.
• Maintain accurate customer records in company systems.
• Learn about our products to better assist customers.
• Follow established procedures and complete assigned tasks accurately and on time.
• Help maintain a positive, professional, and team-oriented environment.
• Perform additional tasks as assigned by the Customer Service Manager.

What We're Looking For

• Strong communication and customer service skills.
• A positive attitude and willingness to learn.
• Good organizational skills and attention to detail.
• Ability to follow instructions and work well with others.
• Basic problem-solving and time management skills.
• Comfort using computers and online systems.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, punctual, and with a strong work ethic.

• High school diploma or equivalent required.
• 0–1 year of customer service, retail, or administrative experience preferred.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience with E-Commerce or ERP systems is a plus, but not required.

Why Join Miller International?

We care for our employees and support a healthy work-life balance.

Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, including vacation and sick leave.
• Employee wellness and assistance programs.
• Optional supplemental insurance benefits.
• Tuition reimbursement and student debt assistance programs.

A Little About Us

Since 1918, Miller International has built a reputation for quality, hard work, and dedication in the Western apparel industry.

As the company behind Cinch® and Cruel®, we're proud of our history, our products, and the people who make it all possible.

We value teamwork, respect, and a positive workplace where employees feel supported and appreciated.

Learn more about us at www.miller-international.com.

Application Deadline: 11/21/2026