Customer Service & Admin Specialist - Order & Data Entry

Employment Solutions Personnel Services, Inc; Arvada (CO); On-site; USD 28,000 - 36,000; Full time

Job summary

Employment Solutions Personnel Services, Inc is seeking a dependable Customer Service & Administrative Assistant in Arvada, CO. This full-time role supports daily customer service operations, processes sales orders, and provides administrative assistance.

You will primarily enter customer orders, respond to inquiries, and coordinate with the warehouse to ensure accurate and timely fulfillment. The position offers a stable office environment with regular hours and opportunities to grow into

Qualifications

• Attention to detail and accuracy in data entry.
• Strong verbal and written communication skills.
• Professional and friendly customer service approach.
• Basic computer skills and familiarity with Microsoft Office.
• Strong organizational and time-management abilities.

Responsibilities

• Answer incoming customer phone calls and respond to email inquiries promptly.
• Enter customer sales orders into SAP Business One.
• Review orders for accuracy including customer info, product numbers, quantities, pricing, and shipping details.
• Prepare order confirmations and process approved order changes.
• Assist customers with questions regarding orders, product availability, and shipment status.
• Coordinate with warehouse and shipping personnel to ensure orders are ready for processing and shipment.
• Escalate customer concerns requiring management approval.

Skills

Attention to detail

Communication

Customer service

Organization

Time management

Multitasking

Independence

Learning mindset

Tools

SAP Business One

Microsoft Office

Job description

Employment Solutions Personnel Services, Inc is seeking a dependable Customer Service & Administrative Assistant in Arvada, CO. This full-time role supports daily customer service operations, processes sales orders, and provides administrative assistance.

You will primarily enter customer orders, respond to inquiries, and coordinate with the warehouse to ensure accurate and timely fulfillment. The position offers a stable office environment with regular hours and opportunities to grow into