On-Site Customer Operations Specialist (Contract)

System One, Inc.; Hightstown (NJ); On-site; USD 39,000 - 45,000; Part time

Job summary

System One, Inc. in East Windsor, NJ, seeks a Specialist, Customer Operations for a contract on-site engagement.

This role emphasizes core customer service functions, including order entry, EDI processing, inventory coordination, and cross-functional collaboration to resolve discrepancies. Responsibilities include responding to inquiries, generating reports for senior leadership, managing allocations and backorders, and handling customer claims.

Qualifications

• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications.

Responsibilities

• Perform core Customer Service functions including order entry and EDI.

Skills

Excel proficiency

Communication skills

Attention to detail

Organization & time management

Customer-focused

Cross-department collaboration

Problem solving

Adaptability

Self-motivation

Ownership & accountability

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

EDI systems

Microsoft Office

Job description

System One, Inc. in East Windsor, NJ, seeks a Specialist, Customer Operations for a contract on-site engagement.

This role emphasizes core customer service functions, including order entry, EDI processing, inventory coordination, and cross-functional collaboration to resolve discrepancies. Responsibilities include responding to inquiries, generating reports for senior leadership, managing allocations and backorders, and handling customer claims.