On-Site Customer Experience Specialist - Aviation

Granite Air Center, LLC; Lebanon (NH); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid vacation

Tuition reimbursement

Annual safety bonus

Profit sharing

Job summary

A leading aviation service provider located in Lebanon, NH is looking for a Customer Service Representative to deliver exceptional support to clients. The role requires effective communication, problem-solving abilities, and the capacity to adapt in a fast-paced environment. Responsibilities include managing inquiries, coordinating logistics, and assisting with bookings. We offer competitive compensation with benefits. Candidates must have a high school diploma and a focus on customer satisfaction.

Qualifications

• Strong skills in Customer Service and Customer Support.
• Effective communication skills, both verbal and written.
• Previous experience in aviation or hospitality is a plus.

Responsibilities

• Provide exceptional customer support and ensure customer satisfaction.
• Answer client inquiries and coordinate services.
• Assist with logistics, bookings, and administrative responsibilities.

Skills

Customer Service

Customer Support

Communication

Problem-solving

Adaptability

Education

High school diploma or equivalent

Additional certifications in customer service

Tools

Basic computer systems and software

Job description

A leading aviation service provider located in Lebanon, NH is looking for a Customer Service Representative to deliver exceptional support to clients. The role requires effective communication, problem-solving abilities, and the capacity to adapt in a fast-paced environment. Responsibilities include managing inquiries, coordinating logistics, and assisting with bookings. We offer competitive compensation with benefits. Candidates must have a high school diploma and a focus on customer satisfaction.