On-Site Crisis Intervention & Case Manager (Adults)

Socket.dev; Springfield (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance up to $2,500 per FY

Vacation days 4 weeks

Personal days 6 days

Mental Health Day 1 day

Sick days 5 days

Medical, dental, vision

403(b) retirement

Flexible spending accounts

EAP with 6 free counseling sessions

Job summary

One Hope United seeks a Living Room Full-Time Crisis Specialist/Case Manager to provide on-site crisis intervention, case management, and mental health services to adults in accordance with program guidelines.

The role stabilizes mental health symptoms, links clients to necessary services, and ensures Medicaid-compliant documentation. Work includes evenings, nights, weekends, and holidays at the Living Room location.

Qualifications

• BS/BA degree in a human service-related field.
• 1–3+ years of related experience preferred.
• Valid driver’s license with OHU-required coverage.
• Experience in crisis intervention or case management preferred.

Responsibilities

• Provide on-site crisis intervention and case management to adults.
• Participate in 24/7/365 crisis services with evening, overnight, weekend, and holiday coverage.
• Conduct in-person crisis/safety assessments with peers.
• Link clients to appropriate levels of care and resources.
• Complete Medicaid-compliant documentation within timelines.
• Provide transportation within program guidelines.
• Serve as a central communication point for service components during crises.
• Represent the agency at court hearings as necessary.

Skills

Organizational skills

Team player

Excellent communication

Problem solving

Discretion and confidentiality

Analytical skills

Time management

Education

BS/BA degree in a human service-related field

Tools

Microsoft Office

Job description

One Hope United seeks a Living Room Full-Time Crisis Specialist/Case Manager to provide on-site crisis intervention, case management, and mental health services to adults in accordance with program guidelines.

The role stabilizes mental health symptoms, links clients to necessary services, and ensures Medicaid-compliant documentation. Work includes evenings, nights, weekends, and holidays at the Living Room location.