Mobile Crisis Case Manager: Community-Based Support Pro

One Hope United; Mount Vernon (IL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Tuition assistance up to $2500 per yr

Vacation and Paid Time Off

Medical, dental, vision benefits

Life and disability insurance

Retirement plans and flexible spending

Professional development opportunities

Job summary

One Hope United in Illinois seeks a Mobile Crisis Case Manager to deliver crisis intervention, case management, and counseling in community settings under supervision. You will stabilize mental health symptoms, link clients to services, and provide in-home assessments to support families and youth.

The role involves daytime crisis coverage with occasional evenings, weekends, and holidays, and requires coordination with Medicaid-funded services and documentation compliance.

Qualifications

• BS/BA degree; BSW preferred in a human service-related field
• 3 or more years related experience in child welfare
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Responsibilities

• Daytime crisis intervention services, hours starting at 8 am-5 pm
• Some coverage of nights, weekends, and holidays as needed
• Conduct Crisis/Safety Assessments with ETA 90 minutes
• Link clients to health insurance, therapy, housing resources, etc.
• Provide in-home services to assess safety and needs
• Follow ARC practice framework in services
• Complete Medicaid-compliant documentation
• Represent the agency at court hearings as necessary

Skills

Computer skills

Team player

Communication skills

Organizational skills

Confidentiality

Problem-solving

Time management

Education

BS/BA degree (BSW preferred)

Tools

Microsoft Office Suite

Job description

One Hope United in Illinois seeks a Mobile Crisis Case Manager to deliver crisis intervention, case management, and counseling in community settings under supervision. You will stabilize mental health symptoms, link clients to services, and provide in-home assessments to support families and youth.

The role involves daytime crisis coverage with occasional evenings, weekends, and holidays, and requires coordination with Medicaid-funded services and documentation compliance.